Procedures:

Consignment:

All items at the The Trove GVL Pop Up will be sold on a consignment model with a 50/50 split. For example, if an item retails for $20, the Vendor will receive $10 from the sale of that item. Any unsold items at the end of the Pop Up Shop will be returned to the Vendor in a timely manner.

Pricing of Items:

Vendors are responsible to set the retail price for their items while filling out their inventory spreadsheet. We request that the retail prices submitted for Vendor products match the prices for the same products sold elsewhere (Online shop, Etsy shop, other retailers, etc.).

Vendor Payments:

After the close of the Pop Up, The Trove will tally the sold products and send final reports to the Vendors. Consignment payments will be mailed to Vendors (using the Payee name and address indicated in your application). Checks will be issued via our bank. The Trove will file SC State Sales tax for all items sold.

Wrap-up Procedures:

After the close of the event, Vendors who dropped off items must pick up any unsold items at the shop.

(Times will be arranged via email before the Pop Up shop closes.) The Trove will pay the return shipping of any unsold items to Vendors who shipped their items. Vendors who are not available to pick up or receive their products during this timeframe must request a special exemption. Final sales and inventory reports will be included with your products.

Terms & Conditions:

Loss and Shrinkage:

Inventory shrinkage is the loss of products between the point of shipping from Vendor and the point of sale. Loss of product may occur through shoplifting, spillage, customer negligence, damage during shipping, etc. The Trove will take measures to prevent this loss through good displays, clear signage, wide aisles, security cameras, etc. However, The Trove is not responsible for any loss of goods that may occur due to loss or shrinkage. In the Vendor final report after the Pop Up, The Trove will record any lost product as a shrinkage line item. Any defective items will also be noted.

Insurance and Liability:

The Trove will take necessary precautions to ensure the safety of the Pop Up location and Vendor products. We have a security system and surveillance cameras, as well as safety protocols for the building. While we have arranged limited on-site insurance for consigned items, subject to certain policy exclusions and Acts of God, we cannot guarantee full coverage for the consigned items and recommend you also consider acquiring personal insurance coverage.

Customer Payments and Credit Card Fraud:

In the event a customer payment is returned for non-payment, or it is later denied through a credit card company complaint filed and The Trove is unable to recover the payment from such Customer or required to provide a refund to such customer, The Trove will charge back to the Vendor their share of the purchase price refunded or unpaid. If that occurs prior to the close of the pop up, it will be included in the final report, and deducted from the amount owed to Vendor. If it occurs after the close of the pop up, the Vendor will be sent a report outlining the situation and an invoice for the Vendor's portion of the amount refunded or unpaid. Vendor is responsible for payment under the invoice upon receipt and any amounts unpaid after 30 days may incur an additional penalty of 1 % per month.

Physical Participation in the Pop Up Shop:

Vendors are not expected or required to participate in the daily activities of the Pop Up. The Trove is solely responsible for the merchandising and selling of product for the duration of the Pop Up. We reserve the right to display and arrange products as we see fit. Vendors may send literature/ business cards to accompany products, but they are not allowed to rearrange or remerchandise their products.

Disclaimers:

This participation agreement for The Trove Pop Up Shop is temporary through the duration of the event. Except where the explicit language of this Agreement calls for a longer time period, both The Trove and participating Vendors are released from any responsibility to one another once the final report and Vendor payment has been received.

Vendors who do not follow instructions as outlined here or consistently miss deadlines may forfeit the ability to participate in pop up shops or other events.