The Trove Maker’s Page
Thank you for being part of our shop!
On this site, you will find the following:
the schedule and important dates
instructions on how to upload products to our vendor portal
information on how to get us your products
our consignment agreement
a vendor form that must be filled out by October 3rd
Schedule and Important Dates
October 3: Vendor form (bottom of this page) due and all products uploaded to the vendor portal
October 6: The Trove will mail barcodes out to be applied to products
October 10-13: Times to drop off product at The Trove, if local
October 18: Last day for shipped products to arrive, if not local
November 1-December 21: Shop open Fridays, Saturdays and Sundays
Second week of January: Local Vendors can pick up products
January 16: Products shipped back to non-local vendors
Uploading products to vendor portal
If you run into any questions or concerns during this process, please email hello@thetrovegvl.com and we will assist you.
Getting into the vendor portal:
Navigate to the vendor portal.
Press the “Join Now” button.
Input your information to create your account.
Adding products to the portal:
(Please note: Feel free to condense your items as much as you’d like. The format you provide us is how we will report sales back to you.)
Press the green “Add Product” Button
For each product you will need to input the following information:
Product Name: please keep your Product Name to 32 characters or less! Longer names could be cut off on barcode labels.
Product Type: choose from drop down list.
Description: a short product description is helpful to have for The Trove staff to identify items.
Price: This is the price that will be listed on the price tag and should match the prices of your items sold online or elsewhere.
SKU (required): This is the item number and will be used to label and identify each product. You can use your own system, but if you don’t have one, simply number your products with 0001, 0002, 0003, etc.
Track Inventory: should always be set to “Track This Product’s Inventory”.
Quantity: The quantity of this product you will be supplying The Trove.
Press the “Save Changes” button.
Adding variants to your products:
Start by following all of the instructions above except pressing the “Save Changes” button.
Under the “Variant Details” section, select “Add Variant”
Enter the type of variant under the “Option Name” section and the variants under the “Option Values” sections
The portal defaults to assigning the price and quantity you filled in above to each variant. Press “Save Changes” and then we will adjust this.
After saving the changes, a column will appear in the “Variant Details” section called “Action”. Press the three dots under action and press edit.
The variant page will open and you can edit the price and quantity as needed.
Press the “Save Changes” button to save the variant information.
Repeat steps 5 and 6 for each variant.
Getting your products to The Trove
Local Drop Off:
Drop off address: 2909 Old Buncombe Road, Greenville, SC 29609
Times for drop off:
Friday, October 10, 2pm-5pm
Saturday, October 11, 10am-2pm
Monday, October 13, 5pm-8pm
If you are not able to drop off during any of the times above, please reach out to us and we will schedule an alternative time for you.
Shipping:
Shipping address: 107 Ledbetter Street, Greenville, SC 29611
Must arrive by: October 18
Consignment Agreement
Procedures:
Consignment:
All items at the The Trove GVL Pop Up will be sold on a consignment model with a 50/50 split. For example, if an item retails for $20, the Vendor will receive $10 from the sale of that item. Any unsold items at the end of the Pop Up Shop will be returned to the Vendor in a timely manner.
Pricing of Items:
Vendors are responsible to set the retail price for their items while filling out their inventory spreadsheet. We request that the retail prices submitted for Vendor products match the prices for the same products sold elsewhere (Online shop, Etsy shop, other retailers, etc.).
Vendor Payments:
After the close of the Pop Up, The Trove will tally the sold products and send final reports to the Vendors. Consignment payments will be mailed to Vendors (using the Payee name and address indicated in your application). Checks will be issued via our bank. The Trove will file SC State Sales tax for all items sold.
Wrap-up Procedures:
After the close of the event, Vendors who dropped off items must pick up any unsold items at the shop.
(Times will be arranged via email before the Pop Up shop closes.) The Trove will pay the return shipping of any unsold items to Vendors who shipped their items. Vendors who are not available to pick up or receive their products during this timeframe must request a special exemption. Final sales and inventory reports will be included with your products.
Terms & Conditions:
Loss and Shrinkage:
Inventory shrinkage is the loss of products between the point of shipping from Vendor and the point of sale. Loss of product may occur through shoplifting, spillage, customer negligence, damage during shipping, etc. The Trove will take measures to prevent this loss through good displays, clear signage, wide aisles, security cameras, etc. However, The Trove is not responsible for any loss of goods that may occur due to loss or shrinkage. In the Vendor final report after the Pop Up, The Trove will record any lost product as a shrinkage line item. Any defective items will also be noted.
Insurance and Liability:
The Trove will take necessary precautions to ensure the safety of the Pop Up location and Vendor products. We have a security system and surveillance cameras, as well as safety protocols for the building. While we have arranged limited on-site insurance for consigned items, subject to certain policy exclusions and Acts of God, we cannot guarantee full coverage for the consigned items and recommend you also consider acquiring personal insurance coverage.
Customer Payments and Credit Card Fraud:
In the event a customer payment is returned for non-payment, or it is later denied through a credit card company complaint filed and The Trove is unable to recover the payment from such Customer or required to provide a refund to such customer, The Trove will charge back to the Vendor their share of the purchase price refunded or unpaid. If that occurs prior to the close of the pop up, it will be included in the final report, and deducted from the amount owed to Vendor. If it occurs after the close of the pop up, the Vendor will be sent a report outlining the situation and an invoice for the Vendor's portion of the amount refunded or unpaid. Vendor is responsible for payment under the invoice upon receipt and any amounts unpaid after 30 days may incur an additional penalty of 1 % per month.
Physical Participation in the Pop Up Shop:
Vendors are not expected or required to participate in the daily activities of the Pop Up. The Trove is solely responsible for the merchandising and selling of product for the duration of the Pop Up. We reserve the right to display and arrange products as we see fit. Vendors may send literature/ business cards to accompany products, but they are not allowed to rearrange or remerchandise their products.
Disclaimers:
This participation agreement for The Trove Pop Up Shop is temporary through the duration of the event. Except where the explicit language of this Agreement calls for a longer time period, both The Trove and participating Vendors are released from any responsibility to one another once the final report and Vendor payment has been received.
Vendors who do not follow instructions as outlined here or consistently miss deadlines may forfeit the ability to participate in pop up shops or other events.